Order Processing
We aim to dispatch all orders within 2 to 4 working days from the date of purchase. Once dispatched, standard shipping typically takes 2 to 3 working days.
Cancellations
Once an order has been placed, it cannot be amended or cancelled, so please ensure all details are correct before completing your purchase.
Delivery
Our delivery prices are based on total estimated cart weight. Our delivery prices are currently as follows:
Postage costs:
- Up to 8kg: £5.00
- 8kg – 15kg: £6.50
- 15kg – 30kg: £10.00
- 30kg+: £10.00
At this time, we do not offer free delivery.
Missing Goods
Please note: During public holidays, dispatch and delivery times may be affected. Orders placed around these times may take longer to arrive. We appreciate your patience and understanding.
If your order appears to be missing, please allow us a few working days to investigate with the courier service. We’ll do our best to locate your parcel and keep you updated throughout the process.